MJHUN LLC Frequently Asked Questions (FAQ)
Welcome to MJHUN LLC! Here you’ll find answers to some common questions about our store, products, and services. If you don’t find the information you need, please feel free to contact us.
1. What types of clothing does MJHUN LLC offer?
- MJHUN LLC specializes in a curated collection of stylish and quality women’s clothing, including tops, dresses, bottoms, outerwear, and more. We focus on fashion that’s comfortable, versatile, and timeless.
2. How can I place an order?
- To place an order, simply browse our collection, select your desired item(s), choose the correct size and color, and add them to your cart. Follow the checkout process to complete your purchase.
3. What payment methods do you accept?
- We accept major payment methods, including credit cards, debit cards, and secure online payments, ensuring a safe and seamless checkout experience.
4. How much is the shipping fee, and how long will it take to receive my order?
- Standard Shipping: €7.00 with an estimated delivery time of 10-15 business days.
- Express Shipping: €11.00 with an estimated delivery time of 7 business days.
- Once your order ships, you’ll receive a confirmation email with tracking information.
5. Can I return or exchange my purchase?
- Yes! We offer a 30-day return policy for items in their original, unworn condition with tags attached. For full details, please refer to our Return and Exchange Policy.
6. How do I initiate a return or exchange?
- To initiate a return or exchange, please contact our Customer Service team at [contact information]. Our team will provide you with return instructions and address any questions you may have.
7. How do I know what size to order?
- Each product has a detailed size chart to help you choose the right fit. If you’re still unsure, feel free to reach out, and we’ll be happy to help!
8. What should I do if my order arrives damaged or incorrect?
- If your order arrives damaged or incorrect, please contact us as soon as possible. We will assist you in arranging a replacement or return for the affected items.
9. How can I track my order?
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s progress.
10. How can I contact MJHUN LLC?
- Our Customer Service team is here to help! Feel free to reach out via [email address] or [phone number] with any questions or assistance you need.