MJHUN LLC Return and Exchange Policy

We want you to be fully satisfied with every purchase from MJHUN LLC. If you are not happy with your item, please review our return and exchange guidelines below:

Return Policy

  1. Eligibility for Returns:
    • Items must be returned within 30 days of the original purchase date.
    • Products must be unworn, unwashed, and in original condition with all tags attached.
  2. Non-Returnable Items:
    • For hygiene reasons, certain items (such as underwear or sale items) are non-returnable unless they arrive damaged or defective.
  3. Return Process:
    • To initiate a return, please contact our Customer Service team at [your email or phone number].
    • After confirmation, ship the item back to the address provided by our team.
    • The customer is responsible for the return shipping fee.
  4. Refunds:
    • Once the returned item is received and inspected, we will process a refund to your original payment method within 5-7 business days.
    • Shipping fees are non-refundable unless the item was damaged or incorrect.

Exchange Policy

  1. Eligibility for Exchanges:
    • Exchanges are allowed within 30 days of purchase for a different size or color, based on availability.
    • The item must be in its original condition, unworn, unwashed, with tags attached.
  2. Exchange Process:
    • Please contact our Customer Service team to check availability for exchanges and receive instructions.
    • Ship the item back to the address provided. The customer is responsible for shipping fees for the exchange.
  3. Exchange for Different Items:
    • If you wish to exchange for a different item, please return the original item for a refund and place a new order.

Additional Information

  • Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us immediately, and we will assist with a replacement or full refund.

Your satisfaction is our priority, and we’re here to help with any questions. Thank you for shopping with MJHUN LLC!

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